At Duare Darkar, we take your privacy seriously. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure it remains secure.

1. Information We Collect:

• Personal Information:

  • Name, email address, phone number, and delivery address, provided during account creation or order placement.

• Payment Information:

  • Details required for processing payments, including card information and billing address.

• Usage Data:

  • Information about your interaction with our platform, such as browsing history, preferences, and device details.

• Communication Details:

  • Records of customer support interactions, including chats, emails, and calls.

2. How We Use Your Information:

• To process and fulfill your orders efficiently.

• To provide customer support and resolve queries.

• To improve our platform based on user behavior and preferences.

• To send promotional messages and updates (you can opt out at any time).

• To comply with legal and regulatory requirements.

3. Data Security:

• We use industry-standard encryption to protect sensitive information.

• Access to personal data is restricted to authorized personnel only.

• Regular audits and updates are performed to safeguard your information.

4. Third-Party Sharing:

• We do not sell your data to third parties.

• Information may be shared with service providers for delivery, payment processing, or marketing purposes, under strict confidentiality agreements.

5. Your Rights:

• Access, update, or delete your personal data by contacting us.

• Opt-out of promotional communications.

• Request a copy of the data we hold about you.

For inquiries, contact us at [email protected].